Attention Spektrum AR6250 owners. AR6250 product recall
Horizon has received reports of customers losing RF link when using AR6250’s within certain environments. After close monitoring and testing, Horizon has detected isolated issues with AR6250’s used mostly in carbon fibre applications, products containing highly reflective material and other instillations. In these applications, Horizon has found that RF link issues may result in loss of communications that could result a loss of control of the model resulting in a potential crash.
Horizon has performed an analysis of the AR6250 receiver and is in the process of testing a newly designed receiver.
Consumers who have AR6250’s should stop using them immediately and return these receivers to Horizon for a free upgrade, which should be available in August.
You can return your receiver in one of these ways.
1. Return it to the model shop you purchased it from and they will if you wish, give you a full refund.
2. You can return it to the model shop you purchased it from and they will arrange with us a replacement for you.
3. You can return it to us directly at the address below and we will send you a replacement unit when they arrive. If you choose this method please download the returns form and include it with the receiver so we can mail you your replacement.
4. Fill in the form below with your details, click on the submit button and we will send to a post-paid jiffy bag to you in which to can return the receiver to us.
If you return your receiver to us direct using either method would you please provide us your email address if you have one so we can keep you advised of arrival and delivery details.
We apologise for this inconvenience.